After a several month break due to COVID-19, we have moved our Boise ITSM Talks meetings to be held virtually via Zoom. Our first virtual monthly meeting was held on September 28 and featured a tremendous guest speaker, David Cannon. David gave a very informative and worthwhile overview of the new ITIL 4 publication, Digital and IT Strategy (DITS). Here is the info about the meeting:

David Cannon, a highly respected and recognized industry thought leader, and one of the lead authors and editors for the newly released ITIL 4 – Digital and IT Strategy publication, will present an overview of this exciting leading edge material.

The ITIL Leader – Digital and IT Strategy module covers the following topics:
– The role of strategy in a digitally enabled organization
– The capabilities needed to compete in a Digital world
– How to evaluate new technology and its potential for competitive differentiation
– A way of thinking about innovation so that organizations can prepare successive waves of disruptive technology

After David’s presentation, there will be time for Q&A for both the Digital and IT Strategy material as well as anything else related to the ITIL 4 Managing Professional and Strategic Leader learning and certification tracks.

The zoom meeting was recorded, and the video of David’s presentation can be found here: https://youtu.be/k0YY57GQXSo