IT Service Management Training and Consulting
Our restart of our virtual Boise ITSM meetings continued in November with our third in a row of outstanding thought leaders in the field of ITSM coming in to be our guest speaker and present for us. Greg Sanker, CIO for the State of Oregon and Lead Author of the ITIL 4 Change Enablement Practice […]
Our October Boise ITSM talks meeting featured another industry thought leader and wonderful guest speaker, Rae Ann Bruno. Rae Ann is very well known for her knowledge and insight related to Customer, User and Employee experience, and often teaches the Essence of Experience/XLA classes for ITSM Academy. Rae Ann’s presentation was titled “The IT X-Factor”, […]
After a several month break due to COVID-19, we have moved our Boise ITSM Talks meetings to be held virtually via Zoom. Our first virtual monthly meeting was held on September 28 and featured a tremendous guest speaker, David Cannon. David gave a very informative and worthwhile overview of the new ITIL 4 publication, Digital […]
We are celebrating the One Year Anniversary of Boise ITSM at our next meeting on November 15, 2018. Please check out the www.boiseitsm.com web site for updates on this meeting, and come be a part of our very fast growing community of ITSM, Agile, and DevOps professionals!
On November 2017, Ryan Holzer and I co-founded Boise ITSM Talks. We are a local interest group for IT Service Management professionals and other interested parties in the Boise, ID and Treasure Valley area. Our objective is to build leadership and allow our participants to connect, communicate, share best practices, ask and answer questions related to […]