ITIL – I Train IT Leaders LLC

Boise ITSM Talks – Local Interest Group

On November 2017, Ryan Holzer and I co-founded Boise ITSM Talks. We are a local interest group for IT Service Management professionals and other interested parties in the Boise, ID and Treasure Valley area. Our objective is to build leadership and allow our participants to connect, communicate, share best practices, ask and answer questions related to […]

Boise Technology Show 2017

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| ITIL, Presentations

I am honored to have been a presenter at the Boise Tech Show put on by Fisher’s Technology on May 11th at the new Boise Centre East in Downtown Boise. I gave a presentation on The Nine Guiding Principles of IT Service Management, which are taught in the recently released ITIL Practitioner class by Axelos. […]