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Category: ITSM Academy

WHY become an ITIL Strategic Leader

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| ITIL 4, ITSM Academy

I Train IT Leaders has just announced a special three-class training package to attain the designation and certification of ITIL Strategic Leader. Each of the three classes that make up the package build upon and relate to each other very closely. Of course, the Foundation class is the prerequisite to being able to attend any […]

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ITSM Academy Webinar

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| ITSM Academy, Webinar

I conducted my first webinar for ITSM Academy on January 19, 2017.  If you are interested in learning more about me, my journey to ITIL Expert and Trainer, and my outlook on IT and Service Management, please take a look at the video below:  

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Recent Posts

  • WHY become an ITIL Strategic Leader
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  • Axelos ITIL 4 Alpha and Beta Feedback Sessions

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